Customer Service
One of the most important things to recognize when we work in the fitness industry is that we are actually working in customer service,...
top of page
Search
drsuzbaxter
Sep 19, 20229 min read
The one thing you might *NOT* be doing that is leaving money on the table
I wrote this post after presenting at the fitness industry conference that was in Perth. It was a beautiful day. I got to meet a whole...
drsuzbaxter
Sep 15, 20228 min read
What is your studio missing?
In this article, we discuss some broad topics to consider in making your class and sessions essential, not “a luxury” during recessions....
drsuzbaxter
Sep 15, 20223 min read
What is Sweat Equity Coaching?
Sweat Equity Coaching gives coaches the peer support and community they need. Many people operating in these fitness silos have been lead...
drsuzbaxter
Sep 15, 20226 min read
One unusual sign you're doing well
All right, if you are reading this as a personal trainer, or as a studio owner, you may be able to empathize with the situation I'm about...
bottom of page