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Dr. Susan Baxter, PhD: Movement & Health for Real Life. Chronic Fatigue, Rehab, Strength, and Industry Reform.
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Are you adding random people on FACEBOOK and calling it LEAD GENERATION?
Today's blog post is going to be along the lines of what you may have been taught in the past about marketing and why I personally...
drsuzbaxter
Oct 20, 20227 min read


Inclusivity in language and attitude
Today's post is going to be most focused on inclusivity in a range of ways as it relates to exercise. Now, from the outside, the fitness...
drsuzbaxter
Oct 13, 20229 min read


Every personal trainers / boutique studio tech bundle
What if I told you the opportunity cost of not getting your fitness business to grow sooner is massive? For every week you don't have...
drsuzbaxter
Oct 6, 20223 min read


Follow up call scripts (Following on from the Gen Z / Millennial guide)
This is geared towards someone who has maybe been for a movement screen or a free trial, or has been the friend in "bring a friend". If...
drsuzbaxter
Oct 5, 20223 min read


The millennial and gen Z phone sales script
Ok I don't know about you, but I HATE making phone calls: dentist appointments/ hairdressers/ even calling clients, I know I have to do...
drsuzbaxter
Oct 5, 20224 min read


Do you health screen your clients? What to look at and how to do it.
If you are reading this and you want to know why you screen clients, check out this post on that exact thing: the reason why to screen...
drsuzbaxter
Oct 4, 20223 min read


12 organic ways to get new clients for your fitness business or boutique gym
This next article may serve as a reminder or as a open framework to get more leads organically. Whilst we have an entire "plug and play"...
drsuzbaxter
Oct 4, 20226 min read


Finding staff and recruiting for your fitness business
So one of the great things that people ask about is, who to hire when it comes to staff, when to hire and what to look for and staff as...
drsuzbaxter
Oct 3, 20226 min read


Productivity Tips to Get You More Focused, Organised and Achieve more with less effort and time
If you're reading this thank you for engaging in this edition and getting this far in. Thing is from competing internationally while...
drsuzbaxter
Oct 3, 20228 min read


Being your most authentic self in your business / sessions: & what can you learn from rude clients?
I think at the core of it, most people would say that they're in the industry to help more people, potentially to build a legacy. Maybe...
drsuzbaxter
Oct 3, 202215 min read

The best 4 tips (YOU AREN'T DOING) to get more leads
Now, I recently had a conversation with this lovely gentleman who was doing some cold calling, to see if it could help me with marketing...
drsuzbaxter
Sep 27, 20223 min read


Keep going FitPro! Stop waiting for perfection!
This post is a little bit different, and those who hate motivational posts, definitely roll your eyes right now because this is a...
drsuzbaxter
Sep 20, 20224 min read


Customer service, Part 2 the onboarding process
Having a really clear pre onboarding process for someone who's not yet your ongoing paying member is crucial for your conversion. If it's...
drsuzbaxter
Sep 20, 20229 min read


Customer Service
One of the most important things to recognize when we work in the fitness industry is that we are actually working in customer service,...
drsuzbaxter
Sep 20, 20226 min read


The one thing you might *NOT* be doing that is leaving money on the table
I wrote this post after presenting at the fitness industry conference that was in Perth. It was a beautiful day. I got to meet a whole...
drsuzbaxter
Sep 19, 20229 min read


What is your studio missing?
In this article, we discuss some broad topics to consider in making your class and sessions essential, not “a luxury” during recessions....
drsuzbaxter
Sep 15, 20228 min read

What is Sweat Equity Coaching?
Sweat Equity Coaching gives coaches the peer support and community they need. Many people operating in these fitness silos have been lead...
drsuzbaxter
Sep 15, 20223 min read


One unusual sign you're doing well
All right, if you are reading this as a personal trainer, or as a studio owner, you may be able to empathize with the situation I'm about...
drsuzbaxter
Sep 15, 20226 min read
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